Privacy Policy

Last Updated: January 30, 2025

1. Introduction

This Privacy Policy ("Policy") governs the collection, use, storage, and protection of information obtained from users ("Users") of the Grabtamp application ("Application"). By accessing or using the Application, Users expressly consent to the data practices described herein.

2. Information Collection

2.1 Categories of Collected Information

• Personal Identification Information: Including but not limited to business name, contact details, and location data
• Authentication Data: Phone numbers and verification credentials
• Transactional Data: Records of coupon redemptions, point accumulation, and reward distributions
• Usage Data: Application interaction patterns and campaign performance metrics

3. Purpose of Data Processing

The collected information shall be utilized solely for the following specified purposes:

• Account verification and security maintenance
• Service delivery and optimization
• Campaign management and analytics processing
• Customer loyalty program administration
• Regulatory compliance and fraud prevention

4. Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Implementation of end-to-end encryption protocols
• Regular security assessments and vulnerability testing
• Access control mechanisms and authentication protocols
• Data backup and recovery procedures

5. User Rights

Users retain the following rights regarding their personal data:

• Right to access personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability

6. Data Retention Period

Personal data shall be retained only for the duration necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

7. Contact Information

Terms and Conditions

Last Updated: January 30, 2025

1. Definitions and Interpretation

In these Terms and Conditions ("Agreement"), unless the context otherwise requires:

• "Application" refers to the Grabtamp digital platform
• "User" means any person or entity accessing or using the Application
• "Services" means all features and functionalities provided through the Application

2. Acceptance of Terms

By accessing or using the Application, Users hereby acknowledge and agree to be bound by these Terms and Conditions. If Users do not agree to these terms, they must immediately cease all usage of the Application.

3. User Obligations

Users hereby agree to:

• Provide accurate and complete information during registration
• Maintain the confidentiality of account credentials
• Comply with all applicable laws and regulations
• Utilize the Services in accordance with this Agreement

4. Prohibited Activities

Users are expressly prohibited from:

• Engaging in fraudulent or deceptive practices
• Violating intellectual property rights
• Attempting to gain unauthorized access to the Application
• Distributing malicious software or content
• Interfering with other Users' access to the Services

5. Intellectual Property Rights

All intellectual property rights in the Application and its content remain the property of Grabtamp. Users are granted a limited, non-exclusive license to use the Application in accordance with these Terms and Conditions.

6. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Application is provided "as is" and "as available" without any warranties of any kind
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amounts paid by User for the Services

7. Termination

We reserve the right to terminate or suspend access to the Application, without prior notice, for any conduct that we reasonably believe violates these Terms and Conditions or is harmful to other Users.

8. Amendments

We reserve the right to modify these Terms and Conditions at any time. Users will be notified of any material changes. Continued use of the Application following such modifications constitutes acceptance of the updated terms.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Lao PDR, without regard to its conflict of law provisions.

10. Contact Information

Application User Manual

Last Updated: January 30, 2025

1. Introduction

This comprehensive guide provides detailed instructions for utilizing the Grabtamp application effectively. Users are advised to review all sections thoroughly before commencing use of the platform.

2. Getting Started

• Download and install the application from authorized distribution channels
• Complete the registration process using valid business credentials
• Verify account through the provided authentication system
• Configure basic business profile settings

3. Basic Operations

• Navigation through the main dashboard interface
• Creating and managing digital coupons
• Setting up loyalty program parameters
• Monitoring customer engagement metrics

4. Technical Support